Question 1

What is dedicated server hosting?

Accepted Answer

Dedicated server hosting provides you with an entire physical server exclusively for your use. Unlike shared hosting, you have complete control over the hardware, operating system, and configurations. This means maximum performance, security, and flexibility for your applications.

Question 2

Where are your data centers located?

Accepted Answer

Our primary data centers are located in Switzerland, with additional points of presence (POPs) across Europe. Swiss data centers offer exceptional privacy protection, political neutrality, and strict data sovereignty laws, making them ideal for sensitive workloads.

Question 3

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods including CHF and EUR bank transfers, major credit cards, and cryptocurrency payments. All payments are processed securely, and we offer flexible billing cycles to suit your needs.

Question 4

Do you provide technical support?

Accepted Answer

Yes, we offer 24/7 expert technical support for all our customers. Our team of experienced engineers is available around the clock to assist with hardware issues, network problems, and technical questions. Support is included with all plans at no extra cost.

Question 5

Can I upgrade my server later?

Accepted Answer

Absolutely. We offer flexible upgrade paths for CPU, RAM, storage, and bandwidth. You can scale your resources as your needs grow. Hardware upgrades can be scheduled with minimal downtime, and our team will assist with the migration process.

Question 6

What operating systems are available?

Accepted Answer

We support a wide range of operating systems including Ubuntu, Debian, Rocky Linux, AlmaLinux, Fedora, CentOS, and Arch Linux. Custom OS installations are also available upon request. All OS installations are provided free of charge with full root access.

Question 7

How is my data protected?

Accepted Answer

Security is our top priority. All servers include enterprise-grade DDoS protection, our data centers are ISO 27001 certified, and we operate under Swiss data protection laws. You have full control over your security configurations, and we provide IPMI/KVM access for secure remote management.

Question 8

What is your uptime guarantee?

Accepted Answer

We guarantee 99.9% uptime for all our services. Our infrastructure is built with redundancy at every level, including power, cooling, and network connectivity. In the rare event of downtime, we provide service credits as outlined in our SLA.

Question 9

Are there any hidden fees?

Accepted Answer

No. We believe in transparent pricing. There are no setup fees, no bandwidth overage charges, and no hidden costs. The price you see is what you pay. All essential features including unlimited bandwidth, DDoS protection, and 24/7 support are included in every plan.

Question 10

Can I cancel my service anytime?

Accepted Answer

Yes, there are no long-term contracts or cancellation fees. You can cancel your service at any time with 30 days notice. We believe in earning your business through quality service, not lock-in contracts.

Frequently Asked
Questions

Still have questions?

Frequently Asked
Questions

Still have questions?

Frequently AskedQuestions

What is dedicated server hosting?

Where are your data centers located?

What payment methods do you accept?

Do you provide technical support?

Can I upgrade my server later?

What operating systems are available?

How is my data protected?

What is your uptime guarantee?

Are there any hidden fees?

Can I cancel my service anytime?

Still have questions?

Frequently AskedQuestions

What is dedicated server hosting?

Where are your data centers located?

What payment methods do you accept?

Do you provide technical support?

Can I upgrade my server later?

What operating systems are available?

How is my data protected?

What is your uptime guarantee?

Are there any hidden fees?

Can I cancel my service anytime?

Still have questions?

Frequently Asked
Questions

Frequently Asked
Questions